Customer Service +1(832)746-8273
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Size:Please compare the detail sizes with yours,Please allow 1-2cm differs due to manual measurement,thanks.(All measurement in cm and please note 1cm=0.39inch)As different computers display colors differently, the color of the actual item may vary slightly from the above images.Thanks for your understanding.
Please be assured of the purchase, we have a professional factory production team.
About Shipping:
. Items will be sent out via a registered air mail within 7 days after the payments cleared.
. Item shipping tracking number will be advised to you. Please keep contacting with local post after your get the tracking number.
. Items will be shipped via ePacket, and about7-30 working days you can receive the item. Please contact us first if you don\'t receive item for more than 40 days. Thanks for your understanding.
. Items will be shipped via ePacket, and about15-60working days you can receive the item. Please contact us first if you don\'t receive item for more than 40 days. Thanks for your understanding.
About Feedback:
Feedback is very important to the Dhgate buy experience. We believe you can enjoy good buyer experience with us. If you are satisfied with your purchase and our total service, please take a minute to leave us a positive feedback with an overall Detailed Selling Rating(DSR) of 5-Star.
. If you encounter any problems about anything, please feel free to send us inquiry and we will do our best to assist you solve the issue.
If you feel any insatisfaction, please also feel free to let us know to give us a second chance to correct it before you decide to leave any neutral or negative feedback.
About Payment:
We will only ship items to the delivery address you confirmed with Aliexpress, so please confirm the registered address on Aliexpress website is correct.
. Any import charges or fees are the buyer\'s responsibility. Thank you for your understanding.
Contact Us:
We do help and resolve problems all the time, reply will be done within 48 hours. If you don\'t get a reply, please resend your message again.
Please contact us via Aliexpress message. Thank you!
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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